Your Visit to Tree House

There’s a lot going on at Tree House, and we want to make it as easy as possible to get care, a coffee, or a cat! Here you’ll find everything you need for a visit to Tree House Humane Society.

All information is subject to change. The following reflects changes as of December 2023.

Our Location


7225 N. Western Ave., just north of Touhy

Parking: Visitor parking is available in our on-site lot. Ample free street parking is also available near the shelter.

Public transportation:  CTA 49B bus (north and southbound) stops at the corner of Western and Touhy – steps from our shelter

There are three entrances to Tree House Humane Society.

Western Ave: Our main entrance faces Western Ave and is great if you’re arriving for an appointment or grabbing a coffee!

Parking Lot West: This vestibule houses our donation drop-off bins, and is otherwise great for entering from our parking lot for your appointment.

Parking Lot East: Arriving for your Veterinary Wellness Center appointment? Looking for vet care, your spay/neuter appointment, etc.? This is the door for you!


Tree House Humane Society is ADA-compliant. Our parking lot has a short ramp to our doors, which are wide enough to accommodate a wheelchair or walker. Our single-occupancy, gender-neutral bathrooms are accessible to all guests, and an elevator connects our two floors.

Program Hours


Our full-service adoption center helps pair cats with families!

Tree House is open for walk-in adoptions from 12 to 4:30 p.m. Wednesday through Sunday. Our shelter and adoption floor closes at 6 p.m. Walk-in adoptions are accommodated on a first-come, first-served basis.

Learn more about adoptions.

Cat Café

Stop by anytime we’re open for Metropolis coffee and custom espresso drinks. You can also book an appointment to hang out in the attached cat colony!

Please visit the booking page to see the next available openings.
Learn more and make an appointment.

Veterinary Wellness Center

Our Veterinary Wellness Center offers affordable spay/neuter and wellness care to your cats and dogs!

Services at the VWC are by appointment only.
Learn more and make an appointment.

Additional Hours

Office Hours

Our front desk is staffed Wednesday through Sunday from 10:00 a.m. to 6:00 p.m.

Donation Hours

We accept in-kind donations at our shelter during the below times. Learn more about what we can or can’t accept at our in-kind donations page!

At front desk: Wednesday through Sunday, from 12 to 6 p.m.

Monetary donations are always welcome online or by mail. Learn more at our donation page!

Tree House is closed on the following holidays:

Memorial Day 5/27, Juneteenth 6/19, Independence Day 7/4, Labor Day 9/2, Thanksgiving Day 11/28, Christmas Eve 12/24, Christmas Day 12/25, New Year’s Eve 12/31, New Year’s Day 1/1

Get In Touch

When in doubt, the best way to get in touch with us is a call to our front desk or a note to our primary email. Both inboxes are monitored and your question will be passed along to the right staff member.